FAQs


1. What are your shipping methods? How much is shipping? 

Delivery takes 3-5 working days for Metro Manila addresses and 5-10 working days for provincial addresses. The flat rates for shipping are P280 PHP and P370 PHP respectively.

2. When do you ship out paid orders?  

We ship packages once a week, with the exception of Public Holidays.

3. What are your payment methods? 

BDO Over the Counter or BDO Online Deposit
BPI Over the Counter or BDO Online Deposit
UnionBank Over the Counter or BDO Online Deposit
PayMongo - For Credit Card

4. What is your return and exchange policy? 

We accept exchanges within 4 days after delivery.

6. How do I clean my bag/shoe? 

Do not immerse it in water. Simply wipe a damp cloth around the item and allow it to dry. 

7. Do you have a physical store where I can check your products out? 

Unfortunately, we do not have a show room yet. We do, however, join bazaars once or twice a year.