FAQs


1. What are your shipping methods? How much is shipping? 

We ship via ByWay for Metro Manila or JRS Express for Provincial, whose delivery takes 3-5 working days and 4-6 working days, respectively.  The rates for shipping are 180 PHP for metro manila and 310 PHP for provincial shipping addresses.

2. When do you ship out paid orders?  

We ship packages on Tuesdays & Thursdays, with the exception of Public Holidays.

3. What are your payment methods? 

BDO Over the Counter or BDO Online Deposit
BPI Over the Counter or BDO Online Deposit
UnionBank Over the Counter or BDO Online Deposit
PayMongo - For Credit Card

 

4. What is your return and exchange policy? 

We accept exchanges within 2 days after delivery.

6. How do I clean my bag/shoe? 

Do not immerse it in water. Simply wipe a damp cloth around the item and allow it to dry. 

7. Do you have a physical store where I can check your products out? 

Unfortunately, we do not have a show room yet. We do, however, join bazaars once or twice a year.