FAQs


What are your shipping methods? 
When do you ship out paid orders?  

  • Our partner couriers include Lalamove, Blitz Delivery, and JRS Express. 
  • Metro Manila shipping takes 1-3 business days while Provincial takes 3-10 business days. 
  • We ship packages out twice a week - on Thursdays & Saturdays. Once your order has been placed, please give us 1-2 business days to pack your orders before shipping.

What are your payment methods? 

  • BDO, BPI, Gcash, UnionBank & PayMongo - For Credit Card


What is your return and exchange policy? 

  • We accept exchanges within 4 days after delivery and it must be in the same condition as when it was delivered 


How do I clean my bag/shoe? 

  • Our products are made with vegan leather and should be given some TLC!
  • We advise that you wipe your item with a damp cloth & allow it to air dry. Make sure to store it in a dry area as well to avoid moisture build-up. 


Do you have a size chart? 

  • Yes we do! Click here