FAQs


What are your shipping options? 
When do you ship out paid orders?  

  • There are 2 ways: buyer-arranged delivery and gvn arranged delivery
  • For buyer arranged delivery, you can choose from:
    • Regular pick-up which takes 1-2 days to prepare
    • Same day pick-up where you can get your order the same day, we just charge a convenience fee of P40 
  • For gvn arranged delivery, our partners are Lalamove for Metro Manila, JRS for Greater Metro Manila (Rizal, Caloocan, etc) and Provincial. Lead time is:
    • Metro Manila: 1-4 days
    • Provincial: 3-10 days
    • Once your order has been placed, please give us 1-2 business days to pack your orders before shipping.
  • You may track your order through the link or details sent via email
What are your payment methods? 
  • BPI
  • GCash
  • PayMongo - For Credit Card


What is your return and exchange policy? 

  • Check here to view our policy.


How do I clean my bag/shoe? 

  • Our products are made with vegan leather and should be given some TLC!
  • We advise that you wipe your item with a damp cloth & allow it to air dry. Make sure to store it in a dry area as well to avoid moisture build-up. 


Do you have a size chart? 

  • Yes we do! Click here