FAQs


What are your shipping methods?Ā 
When do you ship out paid orders?Ā Ā 

  • Our partner couriers includeĀ Lalamove, Blitz Delivery, and JRS Express.Ā 
  • Metro Manila shipping takes 1-3 business days while Provincial takes 3-10 business days.Ā 
  • Once your order has been placed, please give us 1-2 business days to pack your orders before shipping.

What are your payment methods?Ā 

  • BDO, BPI, Gcash, UnionBank &Ā 
  • PayMongo - For Credit Card


What is your return and exchange policy?Ā 

  • Check hereĀ to view our policy.


How do I clean my bag/shoe?Ā 

  • Our products are made with vegan leather and should be given some TLC!
  • We advise that you wipe your item with a damp cloth & allow it to air dry. Make sure to store it in a dry area as well to avoid moisture build-up.Ā 


Do you have a size chart?Ā 

  • Yes we do! Click here.Ā