FAQs

1. What are your shipping methods? How much is shipping? 
We have both regular & same day delivery. Regular delivery takes 1-5 working days for Metro Manila addresses and 5-10 working days for provincial addresses. The flat rates are P190-250 PHP and P320 respectively while same day delivery is P200. 

2. When do you ship out paid orders?  
We ship packages once a week, with the exception of Public Holidays.

3. What are your payment methods? 
BDO, BPI, UnionBank & PayMongo - For Credit Card

4. What is your return and exchange policy? 
We accept exchanges within 4 days after delivery.

6. How do I clean my bag/shoe? 
Do not immerse it in water. Simply wipe a damp cloth around the item and allow it to dry! 

7. Do you have a showroom where I can check your products out? 
Unfortunately, we do not have a show room yet. We do, however, join bazaars once or twice a year. 

8. Do you have a size chart? 
Yes we do! Click here.